Part Time Receptionist wanted for The Gaiety School of Acting – The National Theatre School of Ireland

Hours: Saturday – Full Day (With option of more hours)

Closing Date: 24th November 2014 @5pm

Start Date: Week of 1st December 2014

Salary: Per hour

Apply with CV & Cover Letter to: coordinator@gaietyschool.com

Job Description:

• Switchboard: efficient handling and distribution of all in bound calls in a professional and accurate manner

• Customer Service: efficient handling of all calls, emails and walk-in customer queries relating to school information, course information, student registration, course booking, room booking, and appointments

• Administration: administrative support for full time and part time course staff; attendance, photocopying, room bookings, distribution of class material.

• Administration: administrative support to the business including delegated duties from the director, general manager, marketing etc

• Sales: Outbound calls to past pupils regarding forthcoming courses

• Accounting/database: fee payment collection and processing and daily cash sheet accounting.

• Collections: sensitive and accurate processing of invoices and the out-bound fee collections calls

• Communication/Escalation: hand over of information to the next shift, staff and business issues to the administrator(e.g. stationary orders required, repairs)

• Attendance: update database on class attendance.

• Building Management: Office maintenance and upkeep, DIY up keep, IT backup

• Security: Responsible and appropriate response to any emergency that may occur during shift

• Personal Assistant: Assisting the director with calls, messages, letter writing, travel arrangements

• Audition preparation: arranging with the director the audition dates and contacting all auditionees re their audition.

• Assist Marketing: forward all job info, interview request and picture requests to Marketing.

Skills/Competencies

• One year’s experience as a receptionist or in an administrative role

• Excellent people and communication skills

• Polite Phone Manner

• Accounts Collections

• Proficient computer skills, particularly word and excel

• Organisational skills

• Fluent English

• Good Self-presentation